You realize there isn’t a licensing board for ad critics. Pretty much anyone who can type and watch TV (not necessarily simultaneously) gets a chance these days to weigh in on the worthiness of an ad campaign. So it’s nice to see somebody take the time and effort to actually write about advertising in a way that takes into account the business situation, brand history, and the pop culture territory at play. Seth Stevenson over at Slate did just that today in his ‘Advertising Deconstructed’ column about the new Dunkin’ Donuts campaign.
Now, of course we like it because of the grade we got. But check out Seth’s insightfullness at getting to the core of the strategic challenge. Here’s how he sets it up:
John Gilbert, Dunkin’ Donuts’ vice president of marketing, has been quoted as saying, “We’re not about music and WiFi and couches and fireplaces.” What they’re about is low prices, quick service, and unpretentious reliability.
So, how do you capture those qualities in an ad without creating an image so boring and unsexy that it turns off customers?
That, my friends, is it. Unlike a certain famous coffee brand that trades on status-conscious connoisseurship, Dunkin’ is straightforward and unassuming. But not — we hope — generic and boring. Seth compares the challenge to that faced by Target, which at its undifferentiated core is a discount retailer. But Target, says Seth, “recontextualizes the products it sells inside a colorful, bouncy world of the campaign’s own invention.”
Bingo.
Here’s his grade, in full, of what he thinks of the work and the tagline:
Grade: A. The ads are very watchable, and I think the campaign nails the brand image Dunkin’ is striving for. Down-to-earth, value-oriented, but still fun and just a tiny bit hip. As for that new slogan, America Runs on Dunkin’? Given the calorie counts on some of those donuts and flavored coffee items, it might be more accurate to go with America Waddles on Dunkin’. But I guess that doesn’t scan quite as well.




I think it’s brilliant and from the buzz I’ve heard so do a lot of die hard Dunkin Donuts customers. It’s unpretentious, funny, and catchy. Nice work guys.
Nor is there a licesning board for ad creators.
Touche’ David. Thanks.
As an East Coast ex-pat, it’s great to hear D&D is expanding. And as a marketing guy, compliments on the re-positioning. As Slate says, the parallels to Target are there — and here’s hoping you have just as much success!
As to the ads themselves, I love the music & humor. But they all seem undercut by the darn logo! We get 26 seconds of hip and cool and modern followed by 3 seconds of a logo & colors stuck in the 60s! You probably can’t comment here, but was any thought given to a new logo to go with the new ads & branding?
(sigh)
It’ll be another 2 years before the public can see 29.5 seconds of these ads and know they’re Dunkin Donuts without having to see the logo so much. Remember Target and GAP? So they’re stuck with 4 seconds of logo for a while.
HOWEVER, I’m thinking that idealized American small-town town square + cheesy/good soundtrack = perfect fit with 60s logo. So retro!
Doing things is what we like to do. One of the things I will have to do is get this jingle out of my skull! Argh.
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