@maggiefoley was sharing this amazing story of her lost jacket last week, and because it was such a great story I thought it would be easier to tell in a video. Rather than post a bunch of links (which are referenced in the video), I’m happy to present Call or Tweet.
In the chatty world of social media it seems often we forget that customer satisfaction is the name of the game. Big props to Heather (@spirit_helper) from Spirit Airlines.
The season premier of Mad Men made us dust off our family album.
Our interns trimmed nearly half a mile of weeds along the edge of Charles River continuing the agency’s tradition of community service during the Intern Volunteer Day.
Hill Holliday proudly supports General Motors’ goal to raise $1 million for Cell Phones for Soldiers.
It’s been said that everyone in the world has a twin. Well, the folks at Hill Holliday are no exception. Take a look at our recent “Separated At Birth.”
Johnny Won is an Interactive Strategist at Hill Holliday. He has helped craft interactive strategies for traditional, social and emerging media. His focus is on defining tactical strategies while keeping an eye on the big. Follow him on Twitter @johnnywon.
An interesting tidbit from yesterday’s release of the WIRED Magazine on iPad: it was entirely laid out in Adobe InDesign CS5. Without going into the endless debate about Apple+Adobe+Flash, Wired’s staff has probably relied on InDesign for years to layout their paper editions while other web production tools were likely used to produce their digital content. It’s unlikely that this is the first time that a print production app was used to create a piece of digital content but Adobe’s blog post makes it clear that “the Digital Magazine Solution from Adobe” is their way of the future.
For years, Wired Magazine broke boundaries and published bold layouts with clever graphical design layouts that helped it win a National Magazine Award for design. But more recently, Wired demonstrated their layout chops at interpreting paper content into a touch screen reading experience. Fittingly at TED, the demo is an inspired piece of thinking.
It depends. In terms of dollars, the blockbuster ticket sales for Twilight: New Moon probably didn’t hold a candle to the massive event that is Black Friday but in terms of mindshare, it might be closer than you think.
Read the full article after the jump.
With all the garbage being touted as “conversation” via social media, it is refreshing to see a real dialogue happening between brand and individual. Hope fully the airline and/or Logan has learned something about customer service from this.
Thanks
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This post was mentioned on Twitter by hillholliday: Our Blog: To Call or To Tweet http://bit.ly/84N9SW…
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This post was mentioned on Twitter by johnnywon: @Spirit_Helper @spiritairlines You guys rock! I loved your story of helping @maggiefoley and so we immortalized it! http://bit.ly/5Q07ya…