The Assistant Account Executive (AAE) assists with coordinating and managing all day-to-day agency efforts on behalf of the client. He/she supports the account team and works closely with other agency departments to execute individual projects, ensuring that agency output adheres to client objectives, meets client deadlines, and achieves agency quality standards.
Primary Job Responsibilities
Full-cycle Meeting Management:
Schedules meetings; coordinates travel as needed; assists with preparation and distribution of meeting materials; assists with ordering and set-up of catering; assists with room set-up; takes notes in meetings; prepares meeting summary reports, etc.
Full cycle Project Management:
Opens new jobs; creates work orders and job numbers; requests quotes/estimates; assists with creating production schedules; traffics open jobs (i.e. routing files, proofs, approvals, insertion orders, etc.); maintains client/team status reports; proactively communicates job status to the account team, other agency departments, and client as appropriate.
Assists with preparation and delivery of final production estimates/budgets; tracks status of open jobs against estimates/budgets; reviews all job invoices and back-up for accuracy; works with production, media, and accounting to close jobs; compiles invoices and back-up into weekly or monthly client billing book; assists with tracking and reporting of billable time against project staffing plans.
Competitive / Category Research:
Gathers data and reports on client’s competitors’ use of creative, media, PR, interactive, and other relevant marketing mediums and strategies; gathers data and reports general industry research including trends and consumer information; assists with preparation of weekly, monthly, and/or annual competitive audits (depending on client).
Broadcast Traffic, Talent, and Residuals (for accounts producing TV and/or radio):
Works with Media to review upcoming broadcast buys including air dates/times, estimates, markets, networks, and creative selections; inputs buys into consolidated traffic grids/summaries for delivery to stations; creates and manages traffic schedules; works with Business Affairs to develop estimates/budgets for T&R payments; prepares quarterly summary reports of T&R billing.
Performance Expectations (Core Skills, Behaviors, and Values)
- Attention to detail, organization, and time management
- Problem solving, logic, initiative, and intellectual curiosity
- Strong work ethic, humility, reliability, and trustworthiness
- Flexibility and adaptability
- Energy and enthusiasm
- Hospitality and customer service
- Strong written and verbal communication
- Active listening
- Ability to build and maintain positive, productive working relationships
- Capacity and desire to lead and manage
Learning and Development Expectations
- Learns the client's product/service, market, and competition
- Learns and understands agency departments/capabilities and applicable agency processes/systems
- Learns and understand the overall communications process (i.e. strategy development, media planning/buying, creative process, production, etc.)
- Begins to learn and understand individual project budgets and financials
- 1-2 years previous work and/or internship experience in an agency setting
- Bachelor’s degree or equivalent professional work experience