About Hill Holliday Health: We are 125 hungry, humble, healthcare-obsessed humans in both New York and Boston, focused on helping people fight their daily battle for better health. Whether it is highly targeted digital work for rare diseases or big multi-channel DTC campaigns, no challenge is ever too big, or too small. Our clients include Novartis, Alcon, Johnson & Johnson’s Janssen division, Harvard Pilgrim Health Care, Bayer, Allergan, Ironwood and ALK Pharmaceuticals. To learn about Hill Holliday Health, please visit https://www.hhcc.com/health

Our Operations team is charged with leading the agency process by building and stewarding the agency’s process and our project plans to deliver great work profitably.  The Senior Account Ops will be the key process steward for our integrated agency teams on day-to-day tasks, helping teams and clients work in an effective and efficient way. This position will report to the Associate Director, Account Operations, with opportunities to work directly with the EVP, Account Operations on agency wide process optimization initiatives.

The ideal candidates would have 5+ years of agency experience with strong project/production management experience. To be considered for this position you must have extensive Pharma & digital production experience, possess the ability to be client-facing and have a full understanding of managing digital, broadcast and print projects from initiation through implementation.

In this role, you will be responsible for:

Valued Behaviors:



Accountability for Results

Equity, Diversity & Inclusion