We insert ourselves into our targets’ lives, literally and figuratively; we sit beside them — not across from them — to get raw, unfiltered views of their worlds.
Understanding what people are doing, thinking, and feeling at any given point helps us fully dimensionalize personal journeys. People are looking to fulfill their missions in life, and their health or conditions need to be seen in that full context.
Head & Heart
We don’t just listen, we hear people — what they say, how they say it, even what they don’t say — all with real compassion and empathy.